Privacy Policy

This privacy policy describes how BT CONSULTING ("we", "our", "us") collects, uses and protects your personal data when you use the myluxurycollections.com website.

Data Controller:
BT CONSULTING
18 rue du Général Niox
75016 Paris – France
Email : contact@myluxurycollections.com

1. Data Collected

We collect the following personal data:

• Identification data: surname, first name, email address, phone number, postal address
• Booking data: desired stay dates, number of travelers, accommodation preferences
• Browsing data: IP address, browser type, pages visited, visit duration (via cookies)

2. Purpose of Processing

Your personal data is collected for the following purposes:

• Processing your booking and information requests
• Customer relationship management and request follow-up
• Sending commercial information (with your consent)
• Improving our services and user experience
• Establishing traffic statistics
• Compliance with our legal and regulatory obligations

3. Legal Basis for Processing

The processing of your data is based on:

• Contract performance: for processing your booking requests
• Your consent: for sending commercial communications and using certain cookies
• Legitimate interest: for improving our services and website security

4. Data Recipients

Your personal data may be shared with:

• Our authorized staff (sales team, customer service)
• Our technical service providers (hosting, maintenance)
• Property owners (as part of a booking)
• Our partner agencies with whom we collaborate for property management and marketing

We do not sell or rent your personal data to third parties for commercial purposes.

5. Data Retention Period

Your personal data is retained for the following periods:

• Customer data: 3 years from the end of the business relationship
• Prospect data: 3 years from the last contact
• Billing data: 10 years (legal obligation)
• Cookies: 13 months maximum

6. Your Rights

In accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act, you have the following rights:

• Right of access: obtain confirmation that your data is being processed and receive a copy
• Right to rectification: have your inaccurate or incomplete data corrected
• Right to erasure: request deletion of your data in certain cases
• Right to restriction: request restriction of processing of your data
• Right to portability: receive your data in a structured, readable format
• Right to object: object to the processing of your data on legitimate grounds

To exercise your rights, contact us at: contact@myluxurycollections.com

You may also lodge a complaint with the CNIL (French Data Protection Authority): www.cnil.fr

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, modification, disclosure or destruction. These measures include:

• Encryption of data in transit (HTTPS/SSL)
• Restricted access to personal data
• Regular and secure backups
• Secure hosting via Cloudflare

8. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.

Types of cookies used:

• Essential cookies: necessary for the website to function
• Preference cookies: remember your choices (language, currency)
• Analytics cookies: anonymized visit statistics

You can configure your browser to refuse cookies or be alerted when they are sent.

9. International Transfers

Some of your data may be transferred to countries outside the European Union, particularly to the United States (Cloudflare hosting). These transfers are governed by appropriate safeguards (European Commission standard contractual clauses).

10. Policy Changes

We reserve the right to modify this privacy policy at any time. Any changes will be posted on this page with the update date indicated.